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  • How long does it take to prepare my order?
    Our personalized products are usually prepared within 1-2 business days. For larger orders and during busy periods, the time may be longer.
  • Which shipping companies do you work with?
    We work with reliable international shipping companies such as UPS, DHL and FedEx.
  • How long does it take for your products to be delivered?
    Deliveries are usually completed within 2-3 business days to anywhere in the world
  • What is the minimum order quantity for your personalized products?
    Our minimum order quantity is usually 10 pieces. However, it may vary depending on the product type.
  • Are your products environmentally friendly?
    Yes, all our products are made with materials that do not harm nature and recyclable packaging is used.
  • Do you offer discounts on bulk orders?
    Yes, we offer special discounts on bulk orders. Contact us for detailed information.
  • Do you prepare your products as gift packages?
    Yes, your orders can be prepared as gift packages. We also have the option to add a special note.
  • How can I personalize the products for mass invitations?
    You can share details such as labels, colors, designs and your imagination with us during the order. A preview design is shared for your approval.
  • What is the lifespan of the products?
    The lifespan of the products varies depending on the type of each product. Contact us for detailed information.
  • What are the ingredients of your herbal teas?
    Our herbal teas contain 100% natural herbal mixtures and do not contain additives.
  • What materials are your soaps made of?
    Our soaps are made of completely natural materials and do not contain chemicals. They are enriched with dried flowers and plant extracts.
  • How can I request personalization of my products?
    You can send your personalization requests as a note during the order or contact us.
  • Can I get a sample of your products?
    You can request a sample product before the bulk order. Additional fees may be charged for samples.
  • What is the process for urgent orders?
    You can contact us for priority for your urgent orders.
  • Do you ship internationally?
    Yes, we ship worldwide.
  • What are your return and exchange policies?
    Personalized products are not eligible for return. However, if there is a manufacturing error, an exchange will be made.
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